FAQ

A: All Puppy Heaven Teacup Puppies have complete up-to-date shots and dewormings. This does not mean that they have gone through the full set of them. We give them their shots as needed. Once you pick up or your new puppy, or once we have your puppy delivered to you, you will most likely have to continue the set of shots and dewormings until the puppy is fully up-to-date. Remember, there is absolutely no taking your puppy out in public before it receives all of its shots.

A: Some purebred puppies will come with a full pedigree certification aplication which indicate the puppy’s date-of-birth, breed, coat color, 2 generation lineage of registered sires and dames, and more. Our puppies are registered with one of these registry agencies: American Kennel Club (AKC), Continental Kennel Club (CKC), American Canine Association (ACA) , or World Dog Registration Club (WDRC).
The puppy information tab will indicate if a puppy is registered and if so, the type of registration.

All mixed breed puppies do not come with any type of registration papers.

A: Puppy Heaven has a very fair health guarantee policy. Every puppy comes with a health guarantee. Some of the things we cover include: life threatening viral diseases and congenital defects. To see the full terms and conditions, please contact us directly so we can send you a copy.

A: Yes. We ship our puppies if you live far away. If the airport allows it, we will ship your teacup puppy to your nearest airport. In addition to the cost of the puppy’s adoption, PuppyHeaven.com charges $300 for shipping. This covers the Health Certificate, Traveling Crate, Water Dispenser, Air Flight, and Care and Handling. Once payment is made in full, Puppy Heaven books the flight, makes the arrangements and gives you all the information and details for pickup. Service depends on weather conditions as well as individual airline and airport policies. Ask about our special hand delivery service. More info can be found on Puppy Heaven’s Shipping & Handling page.

A: The first indicator is the breed of the dog. To estimate what the puppy’s full-grown size will be, first figure out which breed you want. Every dog has its own characteristics and no two teacups will grow the same. Yorkies weigh about 1.5 lbs (24 oz.) at 10 weeks old and will likely grow to become 3-4 lbs. For more information on how big the teacup puppy you want to purchase will become, please contact us directly for an accurate weight measurement.

A: We invite you to visit our nursery located in the San Fernando Valley right outside of Los Angeles City or our location in Las Vegas. Please call or e-mail to schedule an appointment. Business hours are listed on the contact page. Feel free to contact us at any time to learn more about who we are, what we do, and the puppies we match to loving families. We’re happy to share our knowledge, we’re happy to help, and we’re especially happy to welcome you to the Puppy Heaven Family!

A: Puppy Heaven understands the value of your business and wants to give you the easiest way possible to buy the puppy of your dreams. In order to do so, we’ve created the ‘make an offer’ feature. We want you to give us your best price and if we find it matches with what we can do for you, then we will approve your offer. Simply go to the profile page of the dog you wish to adopt and click the ‘make an offer’ button on the bottom of its’ profile. We will send you a response and get the ball rolling.

A: Puppy Heaven takes the time to get to know the families and people that will be adopting our rare and remarkable teacup puppies. We hold interviews in person, over the phone, or both with all potential buyers and adopters. From time to time we must deny a family ownership of a puppy from our kennel. This is based on our own set of standards, intuition, and feelings after an interview. We only want the best for our puppies because our puppies deserve the best loving and safest environment possible. We hope you understand and we apologize for any frustration this may cause to those who get denied.

A: Every customer is required to get his or her new teacup puppy examined by a veterinarian within 72 hours of pickup or delivery. If the vet finds a defect in the puppy’s health, you may return the puppy within 72 hours for a full refund. For those who live in and around the San Fernando Valley, we recommend taking your puppy to the Northridge Pet Hospital for a free check-up. For puppies that have to board a plane, we issue a Health Certificate that ensures the puppy’s good health status. However, you are still required to take your puppy to the vet within 72 hours from the time you pick up your puppy from the airport or when it gets delivered to your doorstep.

A: Teacup is a term of endearment for a very small dog. It is not a breed or a kind of dog. This term is not recognized by any official dog federation. But every breed has a smallest kind of dog, and teacup is the common way to describe them. Simply put, Puppy Heaven carries the world’s smallest dogs. Sizes of teacup puppies vary between breeds.

A: Because you know you want a teacup puppy but there is not one currently available that you’re in love with yet. Once you join the list, we will let you know your place on it along with the next estimated availability for new breeds — usually 1-4 weeks old. When you are the first on the list, you’re the first to know and the first to choose. Once you make your choice then you can transfer your deposit to place your new true love on hold.

A: Just leave a deposit and we will notify you when your breed becomes available in the gender of your choice. Or come back often to check our available puppies listing.

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Reviews

This was so super easy!

Irick B
Santa Monica,Ca

I surprised my huny with our third tea cup yorkie Queens n flew to Vegas to get her.

James n Patty T
Corvallis, Oregon

Thank you Ben!

Rhonda Sweet
Turlock, CA

Adopting a beautiful teacup yorkie from Puppy Heaven is a wonderful experience.

Marcia A
San Diego,Ca

Puppy Heaven Offered excellent service.

Desiree B
Las Vegas ,NV

Puppy Heaven is by far better than 5 Stars!

Debbie Hoffman
Tucson, AZ

We loved meeting Michelle

Alexsandra P
Agoura Hills CA

Puppy Heaven was a great experience.

Jeff S
Santa Monica ,CA

I would Definitely give Five stars!

Melissa G

We are so happy with our new little girl.

Jennifer M
Dana Point, CA

I bought my beautiful “porkie” from Puppy Heaven

Sarah Sherwood
Azle, TX

When I saw my teacup Pomeranian puppy on the website, I fell in love!

Zoey A.
Valencia, CA

Puppy Heaven is by far the best place to purchase a puppy.

Danielle
Henderson

We are happy to meet Jessie and the home (Puppy Heaven)

Jenn
Canoga Park,CA

Puppy Heaven is a nice place with healthy & beautiful puppies!!

Crystel C
San Francisco CA

I was so happy to get my new little fur friend.

Linda Sager Ipsen
Clayton

This is not just a puppy shop but it is a family.

Nancy Betts
Seward, Pa

I got this little beauty a little over 2 years ago from Puppy Heaven in Las Vegas.

Sharon Lawson
Springfield , ohio

I Love This place

Laleh
Encino.Ca

Thank you Ben and Michelle!

Esther
Encino, Ca.

Oh My God I’m Soo happy I got My Little Angel From Puppy Heaven .

Adrine A
Glendale,CA

I recently purchased a cute Pomeranian through the website.

Kat
Las Vegas

Tzion Was Very Helpful and brought us the perfect Puppy!

Cheri M
Valencia CA

Thank you for our sweet baby girl, we are so happy with her!

Layla
Santa Monica, CA

I give Puppy Heaven a Five star rating

Michael S
New York,NY

Puppy Heaven is kind and caring

Barbara H

I found Puppy Heaven to be very professional.

Bobert S
Los Angeles ,CA

A great experience!!

Rubia A
Los Angeles,Ca

We had a wonderful experience here at Puppy Heaven

Karen K
Santa Barbara ,CA

Puppy heaven genuinely gives a lot of love to these animals.

Rachel
Calabasas, CA

I would definitely recommend buying a puppy from them.

Marci R

Thank you so much!

Jim Moret

Thanks Michelle :)

Jan Josef & Katherine
Carson, California

i Love,Love,Love ,Love PuppyHeaven

Sonia
New York, NY

Thank you Puppy Heaven for all your kindness.

Carlos M
Los Angeles ,CA

Thank You Puppy Heaven I am overjoyed that I get to kiss this sweet little face everyday!

Leslie Ladd
Los Angeles CA

Our experience at Puppy Heaven far exceeded our expectations!

Dustin V
West Hollywood CA

Puppy Heaven is a great Place!

Bianca & Ricardo M
Reseda Ca

so proud that I bought my loving Baby Boy!

Lucinda
Daly City, California

We purchased our baby Bella 2 years ago.

Connie Christofferson

Puppy Heaven offers excellent service

Bevlynn E
Santa Clarita, CA

Thank you Puppy Heaven for the new love of our life!!

Kristen Novoa
Manhattan Beach, California

I bought a teacup yorkie from here and she is exactly what was promised!

Sharon
Springfield, Ohio

Purchasing my new baby has been amazing!

Frank G
Calabasas, CA

My experience here was very pleasant.

Zoe N
Los Angeles ,CA

Highly recommend!

Mohammad & Melann
Calabasas, CA

Thank You Michelle for our adorable puppy (Gucci)

Shahinaz Rancho
Palos Verdes,CA

My Experience at puppy Heaven was Amazing!

Barbra A
Fontana ,CA

Puppy heaven is great.

Jessica
Grass Valley, CA

Thank you so much guys!

Sylvia
Ca

We love our baby Aiko. He gives us so much love!

Brian & Rocio
CA Long Beach, CA

My wife and I had a wonderful experience at PuppyHeaven.

Steve P
Santa Monica ,CA

I am so happy with my beautiful puppy from Puppy Heaven in Los Angeles.

Carol MacGowan

We found our new Love!!

Stacy W
Burbank, CA

Adopting a beautiful teacup yorkie from Puppy Heaven

Nikhil
Allin

Our new baby is called Snoopy.

Doris Weaver
Idaho

Very helpful.

Thomas W
Miami ,Fl

Michelle is Fantastic.

Darren K
Sherman Oaks ,CA

Love Michelle and the Puppies!

Debbie B
Dove Canyon,CA

So So happy!

Cynthia C
Studio City ,CA

Best decision I have ever made in my life!

Jeanette Ortega
Malibu, CA

I bought Handsome Boy from Lee at Puppy Heaven

Keri
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