We found our new Love!! We were not planning on visiting Puppy Heaven that day therefore did not have an appt. but was greeted with open arms. I have always rescued dogs but my son really wanted a puppy and we needed a certain type of dog to fit with our family. Michel was busy but still very accommodating. I took our new family member to the vet today and he had an excellent check up. He has already gained weight. I know that they were caring for him well because he is a breed that needs to be socialized early to get a good confidence and he has a great demeanor – very smart and very trainable and independent not even needy as a puppy – amazing!! That to me means that they already were doing my job as a mom. He was also almost completely pad trained he has only had a few “accidents” off the pad but still very close to it. Michel had told me he was 75% but I think he is more. We love our “Bolt” and have been really happy with the service. BTW – Michel returned a call I made within an hour and asked about how he was doing and was very receptive to everything! Just for those that have made negative comments – you need to do your homework (they can not guarantee the size – besides why should that matter?) – not just buy a puppy, also in signing anything you need to read between the lines as well as on the lines. I financed our new family member but planning on paying off without paying any interest. Remember you need to pay attention to interest rates and timelines when getting credit. As for those that had health issues with their little one – ALL toy or teacup pups are prone to hypoglycemia and you must take notice of how they are doing. Michel even went over this with us. We however did not have any issues, but my mom almost lost her toy poodle because of it. You need to see a vet right away and get the proper nutrients into them ASAP! OK I am off my soap box. Thank you, Puppy Heaven!!!!